Privacy Policy

Kids’ Food Basket places a high priority on protecting your privacy. This privacy policy was created in order to demonstrate Kids’ Food Baskets commitment to the privacy of our donors, volunteers and website visitors. This policy explains what types of information is collected by Kids’ Food Basket and how this information is used.

Kids’ Food Basket supporters that sign up to receive Kids’ Food Basket communications voluntarily provide our organization with contact information such as name, mailing address, e-mail address and phone number. We may use this information for specific, limited purposes.

How we use the information

We may use this contact information to provide you with a receipt or financial report; to contact you to clarify or obtain additional information about an order you placed, a donation you made or to send you additional information about Kids’ Food Basket.

If you make a donation or volunteer, we may contact you on occasion to offer you an opportunity to make another gift. You may also receive a personal call from a Kids’ Food Basket staff member or volunteer thanking you for your donation. You will always have the opportunity to opt-out or edit future communications from us.

Personal contact information may also be shared with certain vendors (i.e., reputable companies we use for services such as sending Kids’ Food Basket mail).

Personal billing information we collect and what we do with it

In addition to personal contact information, we ask for billing information, such as your billing address and credit card number, when you make a donation or purchase a product. We use secure servers to gather and process your billing information. Your billing information is not shared with any other organizations, and your credit card number is not retained once your transaction has been authorized and processed.

Financial transactions and our secure servers

All financial transactions on our website, specifically donations and purchases, are managed through our agent, Stripe, which is TRUSTe certified. All transactions use an encrypted channel, take place on secure servers and occur in real time. No financial data, such as your credit card number, is transferred via a less-secure channel, such as encrypted e-mail, for processing. Moreover, once your transaction has been completed, your credit card number is not retained.

IP addresses

Kids’ Food Basket uses your IP address to help diagnose problems with our server, to administer kidsfoodbasket.org, and for statistical metrics used to track website visitor traffic.

Personal Information Privacy

Kids’ Food Basket does not provide, sell, or rent personal identification information to anyone outside the organization. The Information that we gather may include your name, address, telephone number, e-mail address, birth date or other elements of personal information.The information we collect is used to send the donation notification or information you requested and/or to inform the recipient of the opportunity to subscribe to receive Kids’ Food Basket updates, stories and opportunities to get involved. Such contact information is not shared with any other organizations nor is it added to any mailing list without the recipient’s explicit consent.The Information that we gather may include your name, address, telephone number, e-mail address, birth date or other elements of personal
information.

External Links

Kids’ Food Basket includes links to external websites. These links do not fall under the kidsfoodbasket.org domain, and Kids’ Food Basket is not responsible for the privacy practices or the content of external websites. Your use of any linked website is solely at your own risk.

How to view or change your information

If you do not wish to participate to remain on the list, or if you wish to modify the frequency of future communications from Kids' Food Basket, please write to us at our headquarters or e-mail address below.

Also, with the exception of credit card numbers, which are not retained, you can view and request changes to all the information you have given us, including any mailing lists you may be on, by contacting us.

Kids’ Food Basket

Attention: Development Department

2055 Oak Industrial Drive, Suite C

Grand Rapids MI 49505

E-mail address:  kidsfoodbasket@kidsfoodbasket.org